Join Peter Hubbard a Principle ITSM Consultant at Pink Elephant and Mark O'Loughlin the Managing Director of the Cloud Credential Council as we explore how ITSM is affected by cloud computing.
Cloud computing brings many business benefits ranging from increased cost efficiencies, business agility, improved use of resources, reduction of operational issues and capital expense but it also brings many challenges to address. How can ITSM ensure that cloud services are managed and deliver real business benefit for their organisations?
Successful cloud adoption can enhance economic growth and have significant industry impact across the economy, but unsuccessful cloud adoption can open the organisation up to potential data breeches, cloud sprawl and loss of control.
In this webinar Peter and Mark discuss how to avoid the lack of control that blights many cloud adoptions in the digital era.
Internet of Things Foundation (Vendor Neutral) - Product Launch
We are almost there. After all the hard work in bringing Internet of Things Foundation to life (with many thanks to all who worked so hard on this) we are launching on Thursday 22nd February. Did I say I am excited - I did!!
The last number of years has seen an explosion in the popularity and adoption of the DevOps movement and its ways. I have had various dealings with 'things of a DevOps nature' through a number of different opportunities, channels and requests.
One thing which has always struck me is how challenging it can be, and still is, for organisations to adopt DevOps ways into their work practices. Some commentators I come across claim this is madness and DevOps just works for all organisations, large and small. it just makes sense, it delivers real value and ... (so forth).
I agree with all of the benefits of DevOps. I agree organisations need to look at DevOps and see where it will (not can) add value. I will not argue against that. However, I also see many organisations struggling to adopt DevOps and adapt current ways of working to fit the ways / principles / philosophies / cultural aspects of DevOps. In other cases I see DevOps in use - but in an isolated manner, not integrated into the end-to-end IT workings. So not true DevOps in-place. Perhaps more of a DevAgile-With-The-Same-Old-Ops kind of approach.
Anyway - back to organisations struggling to adopt DevOps. Are these organisations becoming the CounterCULTURE of DevOps? Why not, what with the rise of DevOps and ongoing relegation of lower velocity IT organisations.
Posting initial thoughts for now- I will come back to The CounterCULTURE of DevOps shortly.
I am very excited to share this news and to take on the role of MD at the Cloud Credential Council (CCC). Read below for more details.
The Board of Directors of the Cloud Credential Council (CCC) is pleased to announce the appointment of Mark O’Loughlin as Managing Director, effective immediately.
Mark O’Loughlin brings 20 years’ experience in the IT industry to the CCC, most recently as Managing Director of consulting firm Red Circle Strategies and previously as Head of Advisory, Consulting, and Training with a focus on business development, sales, marketing, service delivery and customer service.
“I am delighted to join the executive leadership team at the CCC. I look forward to driving and expanding the CCC’s global portfolio of vendor-neutral training and educational products, examinations and certifications while supporting our extensive global partner and client network. I am also looking forward to driving innovations into the marketplace through the CCC, and expanding how the CCC can help organizations succeed in delivering their business goals by using the latest digital capabilities, emerging technologies and new-world thinking” says O’Loughlin.
O’Loughlin is a recognized industry leader in the field of IT management and cloud computing. He is the Founder and Managing Director of Red Circle Strategies which specializes in providing advisory, consulting, training and management services to business and IT organizations, with a focus on innovation and embracing digital disruption.
Author of two books, O’Loughlin has written ‘Professional Cloud Service Manager (PCSM),’ one of the core certifications provided by the CCC and ‘The Service Catalog’ published as part of the ITSM Best-Practice library. Mark is a professional keynote speaker, regularly asked to speak at conferences and events.Mark is a former director at itSMF Ireland, a Fellow of the Irish Computer Society (FICS) and was one of the first people to be globally awarded the ITIL® Master accreditation.
Sukhbir Jasuja, Chairman, CCC and CEO, ITpreneurs, commented “Mark brings a wealth of experience and knowledge to the CCC. His appointment reflects the ambition of the Board of the CCC to grow our portfolio and support our partners and customer community. On behalf of the Board, I am delighted to welcome Mark to the CCC.”