It's an experiment. A global one (hopefully). And it has meaning.

It's an experiment. A global one (hopefully). And it has meaning.      #Cloud #Digital #Ready #Digitaltransformation

Over the coming days, I am reaching out to my entire global network via many channels - email, social, phone (old tech I know), conversation, word-of-mouth etc... - you get the picture.

I would like to know the answer to one simple question. It's not a trick question. It's not a gimmick. It's not a marketing ploy. We don't do those.

I ask you to let me know. Either respond to this post in a comment or contact me via email, phone, social etc. but please let me know.

Also, please share this question with your network. I am genuinely looking for genuine answers... no strings attached. So, I will keep the question simple - let's see what comes back!

Do you believe that you are ready, enabled and educated enough to deal with this new digital world and the effects of digital transformation?


Webinar - Managing The Cloud In The Digital Era

Join Peter Hubbard a Principle ITSM Consultant at Pink Elephant and Mark O'Loughlin the Managing Director of the Cloud Credential Council as we explore how ITSM is affected by cloud computing.

Cloud computing brings many business benefits ranging from increased cost efficiencies, business agility, improved use of resources, reduction of operational issues and capital expense but it also brings many challenges to address. How can ITSM ensure that cloud services are managed and deliver real business benefit for their organisations?

Successful cloud adoption can enhance economic growth and have significant industry impact across the economy, but unsuccessful cloud adoption can open the organisation up to potential data breeches, cloud sprawl and loss of control.

In this webinar Peter and Mark discuss how to avoid the lack of control that blights many cloud adoptions in the digital era.

https://www.brighttalk.com/webcast/10001/318627

Watch this playback on-demand now.


Cloud Credential Council (CCC) Appoints Mark O'Loughlin as New Managing Director

I am very excited to share this news and to take on the role of MD at the Cloud Credential Council (CCC). Read below for more details. 

 

The Board of Directors of the Cloud Credential Council (CCC) is pleased to announce the appointment of Mark O’Loughlin as Managing Director, effective immediately.

 

Mark O’Loughlin brings 20 years’ experience in the IT industry to the CCC, most recently as Managing Director of consulting firm Red Circle Strategies and previously as Head of Advisory, Consulting, and Training with a focus on business development, sales, marketing, service delivery and customer service.

 

“I am delighted to join the executive leadership team at the CCC. I look forward to driving and expanding the CCC’s global portfolio of vendor-neutral training and educational products, examinations and certifications while supporting our extensive global partner and client network. I am also looking forward to driving innovations into the marketplace through the CCC, and expanding how the CCC can help organizations succeed in delivering their business goals by using the latest digital capabilities, emerging technologies and new-world thinking” says O’Loughlin.

 

O’Loughlin is a recognized industry leader in the field of IT management and cloud computing. He is the Founder and Managing Director of Red Circle Strategies which specializes in providing advisory, consulting, training and management services to business and IT organizations, with a focus on innovation and embracing digital disruption.

 

Author of two books, O’Loughlin has written ‘Professional Cloud Service Manager (PCSM),’ one of the core certifications provided by the CCC and ‘The Service Catalog’ published as part of the ITSM Best-Practice library. Mark is a professional keynote speaker, regularly asked to speak at conferences and events.  Mark is a former director at itSMF Ireland, a Fellow of the Irish Computer Society (FICS) and was one of the first people to be globally awarded the ITIL® Master accreditation.

 

Sukhbir Jasuja, Chairman, CCC and CEO, ITpreneurs, commented “Mark brings a wealth of experience and knowledge to the CCC. His appointment reflects the ambition of the Board of the CCC to grow our portfolio and support our partners and customer community. On behalf of the Board, I am delighted to welcome Mark to the CCC.”

 

...And some thoughts...

 

 

 

 


Please Remember to Read the Contract.

The cohort of professionals who have attended my personal Professional Cloud Service Manager (PCSM) training sessions will have been taught a very simple lesson in this new digital / cloud world. And it is this simple lesson - READ THE CONTRACT...

... or else you might be surprised at a later date what terms and conditions you signed up to. And the below example is related to just public Wi-Fi. 

http://nymag.com/selectall/2017/07/22-000-people-agreed-to-clean-toilets-by-logging-on-to-wifi.html

 

 


GRAVITY - A cinematic experience in conquering the cloud (and lunch)

Just to let you  know of our next event from Auxilion which is focused on how Irish firms have used cloud services and digital transformation successfully.

I am holding a number of seats for my personal guests, if you missed the invite, just let me know. If you are tight on time, we welcome you and a few of your team to even just join us for lunch (on us!) anytime between 1.00 -2.00pm next Wednesday. I will be there on the day too, so if you can make it would be good to catch up.

You can register using the link below, or just let me know and I can have my colleagues get you all registered and setup.

http://www.auxilion.com/gravity

Details

WHY

Learn how your fellow industry professionals have digitally changed their organisations

WHEN

Wednesday October 5th, from 1:00pm

WHERE

Light House Cinema, Smithfield, Dublin City Centre

Agenda

1:00 – 2:00pm

Lunch and Registration

2:00pm – 3:30pm

Customer Stories

3:30pm – 4:00pm

Networking & Breakout Technology Showcase Area


Cloud washing is back in the news

The cloud market continues to grow at a phenomenal pace. There is now denying this. However it appears that the world of cloud washing may be making somewhat of a re-appearance, if ever it disappeared in the first place.

On day one of the Professional Cloud Service Manager course we learn about what cloud computing is and how to identify cloud and non-cloud services. We learn how to apply a quick acid-test to cloud based services which, when understood, is quite simple to do.

On day two of the course, we discuss the concept of cloud washing again when we look at strategising for cloud computing and cloud based services. In particular we look at how one government body defined cloud washing.

For a brief but interesting read on cloud washing have a look at this article.


Microsoft Corporation v. United States of America and a small island in Western Europe.

So, the result is in. At least until the next time perhaps. The legal challenges to Microsoft to allow a US judge gain access to a single email which is stored in a European data centre (Dublin) has come to a close (for now!!).

And the verdict. A US court has ruled that the US government cannot force Microsoft to give authorities access to the firm's servers located in other countries.

So on one hand privacy (to a point, and as much as can be) seems protected, while others cite the fact that criminals can avail of such privacy to provide a 'safe haven' for certain activities.

-Judge Susan Carney ruled against the DoJ on the basis that the Stored Communications Act of 1986 limited the reach of warrants applicable outside the US. She noted that such restrictions were vital to maintaining good relations with other nations.

However...

-Another judge involved in the ruling, Gerard Lynch, said the 1986 law was in urgent need of an update.

"I concur in the result," he wrote. "But without any illusion that the result should even be regarded as a rational policy outcome, let alone celebrated as a milestone in protecting privacy."

While there is a firm judgement in place for now, the question remains what next, and when will countries look to update either their laws or collaborate on an international level?

In the meantime it looks like major and significant public cloud providers will continue to spring up datacentres in-country for key locations / customer bases to encourage adoption of their services without data and privacy issues such as this one.

Some references below.

Microsoft

https://blogs.microsoft.com/on-the-issues/2016/07/14/search-warrant-case-important-decision-people-everywhere/#sm.0000ohl1ni2fbdetvbb1ogcd3bro0

BBC

http://www.bbc.com/news/technology-36800334

This has been a very interesting case and one I personally discuss when teaching the Professional Cloud Service Manager course. We look at this from the perspectives of creating a cloud strategy and design considerations regarding privacy when using clouds. It is a very powerful case study for a number of reasons.


Cloud workload portability. Concerned or care?

In a recent article, InfoWorld looks at cloud workload portability and if it is a reality or not.

 Portability is one of a number of specific design considerations one should examine closely before entering a public cloud and still relevant for private clouds. Portability, or the perceived lack of portability within clouds, is considered a barrier to adoption for some firms. Other firms may experience dissatisfaction with their cloud experience after a period of time when they may choose to move to another cloud provider. For others there may be no issue, for example test and development environments.

 The article goes on to state that ‘Sure, Docker and container management and orchestration solutions have made portability vastly easier, but as soon as you start availing yourself of the special services of whatever platform you’re on, you’re hooked’.

 The general premise of the article is sound. However, I think it misses a point, in that data portability in clouds, using technologies such as Docker, container management and orchestration solutions should provide less of a barrier for those firms concerned with portability, and more opportunity to those where portability is less of an issue.

Once you integrate any IT solution with other proprietary and, in many instances, non-propriety solutions and integrations, the ability of portability diminishes. This holds true for cloud and non-cloud (traditional IT) scenarios.

As we discovered on the Professional Cloud Service Manager course delivered last week, when the concept of cloud service arbitrage becomes a reality, hopefully full portability will be addressed, with the added bonus of true utility pricing capabilities for cloud users.

Until then, portability is one of the elements which should be considered when at the define stage of your cloud adoption strategy – even on a per-application, platform or instance basis, i.e. before a firm moves workloads into the cloud. It should also feature heavily in the design stage of a firms planned adoption of cloud based services.

Want to know more about how the Professional Cloud Service Manager course can help in your firm in their adoption of cloud computing and cloud based services? Get in touch or use link below.

http://www.auxilion.com/professional-cloud-service-manager

The InfoWorld’s article can be found here.


Professional Cloud Service Manager Day 3- May 19th

Professional Cloud Service Manager Day 3- May 19th

Day three of the Professional Cloud Service Manager drew to a close some hours ago. The scenic backdrop of Glanmire in Cork was a perfect location to take three days out to deliver the course. We had an international affair with delegates from Ireland, Finland and Saudi Arabia.

Day three examined a number of ITIL process and the impact of cloud on these. We examined the role of governance and the gaps that exist today. Exam prep completed after lunch. It was a shame to say goodbye to all, but as the phrase goes ‘all good things must come to an end’.

Best of luck to all the delegates with the exam and results.


An Ode to Cloud

It is Poetry Day Ireland today, so I thought I would get into the spirit of things.

An Ode to Cloud

There was a time; when clouds were near
rain would follow, soon to clear.
With resource-pooling; clouds grew bigger;
Self-serving themselves with a snigger.

The clouds you see race through the sky
meeting planes as they fly by.

Clouds of old just want to rain
on our heads and down the drain.
The dark grey clouds cast out the light,
while wispy ones they just take flight.

The clouds you see race through the sky
meeting planes as they fly by.

But when it’s dry and thirst arrives,
that is when things get contrived.
“Please just rain”; we command.
But alas; not on-demand.

The clouds you see race through the sky
meeting planes as they fly by.

Clouds today are internet bred.
A mix of public, private, hybrid.
Do clouds today seem less complex?
And more elastic when run on OPEX?

The clouds you see race through the sky
meeting planes as they fly by.

Click here for more details on all things cloud related and for exciting news from EXIN and the Cloud Credential Council.


EXIN Appointed Official Exam Institute for the Cloud Credential Council.

This is really great news. EXIN have been appointed the official Exam Institute (EI) for the Cloud Credential Council. I expect this will help further drive the adoption of the Professional Cloud Service Manager course globally. The PCSM course is the only vendor neutral service management course for cloud computing.

For more details about the PCSM click here.

Details from the recent press release are below

EXIN Appointed Official Exam Institute for the Cloud Credential Council

PALO ALTO, CA--(Marketwired - April 26, 2016) - The Cloud Credential Council (CCC) and EXIN, the global exam institute for ICT-professionals, have entered a partnership appointing EXIN to be the official exam institute for the CCC certification program. The mutual vision of EXIN and the CCC in cloud competence development provided a perfect opportunity to join forces.

The CCC is an established cloud competence development body and the creator of the leading vendor-neutral, role-based, CCC cloud certification program. The CCC certifications, mapped to key roles in IT and business, were developed after extensive research and contributions from user organizations and leading cloud technology vendors to provide a well-rounded approach to cloud competence standards. EXIN, as an authority in the IT training industry, brings a wealth of experience and support to the CCC in managing the growing demand for cloud certification. EXIN will be handling all accreditation and exam services on behalf of the CCC as of May 1, 2016.

Joining forces to further advance cloud competence standards in industry is a logical next step for EXIN and the CCC. The CCC will benefit greatly from EXIN's extensive experience as a leading IT certification and accreditation body. Industry forecasts anticipate continued growth for cloud computing in 2016 and beyond. With this growth, the training and certification needs of IT professionals is of increasing concern for many organizations, making this a good time to combine and boost the efforts of EXIN and the CCC to fill the cloud skills gap.

About the Cloud Credential Council

The Cloud Credential Council (CCC) is an international member-based organization mandated to drive cloud readiness through effective competence development. The CCC has established critical cloud certifications for key IT roles in order to cultivate cloud-ready IT professionals. As an independent and vendor-neutral certification body, the CCC has an expanding list of members consisting of public sector and academic institutions, cloud service providers, cloud users, cloud training providers, professional associations and international certification bodies across the world. Visit www.cloudcredential.org for more information.

About EXIN

EXIN is the global independent certification institute for ICT-professionals. With 30 years of experience in certifying the competences of over 2 million ICT-professionals, EXIN is the leading and trusted authority in the ICT-market. With over 1000 accredited partners EXIN facilitates exams and e-competence assessments in more than 165 countries and 20 languages. EXIN is co-initiator of the e-Competence Framework, which was set up to provide unambiguous ICT certification measurement principles within Europe and beyond. For further information, please visit www.exin.com.